Frequently Asked Questions
You can contact customer service directly through the following channels:
- WhatsApp: +972 52-2523190
- Email: support@sunversa.com
- Submit a request on the Contact Us page.
You can cancel the transaction as long as the order has not been packaged. To check the status of your order, please contact customer service.
Purchases can only be made through the official website.
All information on sunglasses maintenance can be found on our tips page. If you didn’t find your question, you can always contact our customer service.
If you received a defective product, please contact customer service as soon as possible so we can arrange a replacement.
It is important to note that every order undergoes a thorough inspection before shipping, but the issue may have occurred during transit or due to another factor.
To receive updates on new models, collections, and promotions, you can subscribe to our newsletter at the bottom of the website.
If you placed an order and did not receive a confirmation or receipt via email, please contact our customer service by email or WhatsApp.
Didn't find your question?
If you didn't find an answer to your question in our FAQs, please contact us directly.
Our customer support team is here to assist you with any questions or issues you may have.
Email: support@sunversa.com